Security

Diamond Insurance Brokerage & Consultancy offers claims assistance as part of its services. This includes professional assistance in preparation of claim documentation, liaison and follow-up with surveyors and insurers. it also have dedicated and experienced claims personnel to assist clients in their needs.

What you need to do in the event of a claim:

As part of the general requirements in the event of an accident loss or injury which may lead to a possible claim, the following steps should be followed.

Do's

• Immediate notification of a potential or actual claim to your insurers is very critical. Insurers could deny liability if they can prove that delay has resulted in prejudicing their rights in any way.
• Notify immediately as required the relevant authorities e.g. Police, Civil Defense, Port Authorities.
• Take all reasonable action to minimize the loss.
• Preserve all recovery rights by holding the parties causing the loss / damage responsible.
• Pass on all letters, writs, claims, summons to us immediately for onward transmission to Insurers.
• Act with reasonable dispatch.

Dont's

• Do not make any offer, admission, promise or payment to anybody without express written instructions from Insurers.
• Do not make any false statement or conceal relevant information.
• Do not leave the affected insured property unattended or unprotected.